Managed Services and Security

Fully Managed IT and Security — Your Whole Environment, Handled

Enhanced monitoring and protection for your desktops, servers, network, and cloud. When you don't have internal IT — or want a partner to own day-to-day operations end to end — we run it: real-time monitoring, patching, security, and backups, so your team can focus on the business and not the help desk.

Fully managed vs. co-managed. This page covers our fully managed model, where ADS owns IT operations. Already have a capable IT person or team you want to augment rather than replace? Start with Co-Managed IT instead — same toolset, different division of labor.

What We Manage

Endpoints & servers

1. Real-time monitoring — Continuous visibility into the health and performance of your desktops and servers, catching issues before they become outages.
2. Patch & update management — Operating systems, applications, and security fixes kept current on a documented cadence, with after-hours windows to minimize disruption.
3. User account & access management — Onboarding, offboarding, access controls, and identity hardening (MFA) so the right people have the right access — and no one else.
4. Troubleshooting & issue resolution — A responsive team to diagnose and resolve problems quickly, keeping downtime and lost productivity to a minimum.
5. Backup & disaster recovery — 3-2-1 backups with tested restores and defined RTO/RPO, so you recover quickly from failure, deletion, or attack.

Security

6. Threat protection — EDR/MDR, intrusion detection and prevention, email security, and vulnerability scanning against today's threats.
7. Data protection — Encryption, secure storage, and resilient backups guarding your most valuable asset.
8. Security audits & monitoring — Regular review of your posture with SIEM/SOC visibility, so problems surface early.

Operations

9. Proactive maintenance — Routine hardware and software optimization that keeps the environment at peak performance.
10. Infrastructure optimization — Ongoing assessment and tuning of performance, capacity, and cost.
11. Cloud & productivity management — Day-to-day administration and hardening of Microsoft 365, Azure, and Google Workspace, including Google's compliance tiers (Assured Controls, client-side encryption).
12. Customized service plans — Tailored to your size, industry, and obligations — not a one-size-fits-all package.

When Things Go Wrong, Fast

Fully managed clients get Emergency Tech Response built in. Because we already monitor and back up your environment, a crisis isn't the first time we're seeing it — containment and recovery are faster, and the response is documented as the incident-response evidence your compliance program needs.

Compliance-Ready by Default

Our managed services don't just keep you running — they keep you audit-ready. Because we also do Compliance Enablement, every issue we monitor, patch, and resolve becomes documented compliance evidence. It's the model our Compliance.Dog platform (in development) is being built to automate: as routine IT work happens, the resulting evidence is captured and mapped to the control it satisfies — keeping you ready between assessments, while independent assessors still verify.

Start with a Free IT Assessment

See the state of your environment before you commit. Request a free IT assessment or request a callback.

Call: 800-863-3854